Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery, as long as the item is unused and in its original packaging.
Refunds are issued to the original payment method once the product is received and inspected.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Orders are processed within 1–2 business days.
Delivery time varies by region:
- Europe: 4–7 business days
- United Kingdom: 4–7 business days
- United States & Canada: 4–7 business days
- Rest of the world: 5–9 business days
A tracking link is sent once the order is shipped.
Where are your products manufactured?
Our eyewear is made through selected manufacturing partners, following strict quality standards.
Each frame is crafted with precision, durability, and premium materials.
How much does shipping cost?
We offer free worldwide shipping on all orders.
Do you offer exchanges?
Yes. If you prefer a different model or color, exchanges are available within 30 days, subject to stock availability.
malvyon